1.3
  • Savings1 votes
  • 2 helpful reps1 votes
  • Complete lack of honesty7 votes
  • Incompetent employees7 votes
  • Order fulfillment5 votes
Is this your company?
Please check our
business solutions
Submit review about this company 
  • From mobile
  • OptumRx
  • Mar 25
  • by anonymous
  • #613254

It should not take 2 months to fill any prescription! The most absolutely worst service of any service I've ever had provided to me! Add comment

  • Mar 22
  • Drug Stores and Drugs
  • Medication
  • 13
  • REVIEW RATING 4/5

I have tried to enroll two of my medications with this service over the last five weeks and after much frustration, I have succeeded to only enroll one. Their prices are great BUT there is absolutely NO coordination of communications between their customer advocates and the pharmacist. Faxes from my doctors office go in to a black hole, never to be found. Customer advocates come across as... Read more

Was this review helpful? 0 0

  • Mar 13
  • Drug Stores and Drugs
  • Tampa, Florida
  • Medicine
  • 33
  • REVIEW RATING 4/5

Called prior to ordering to check on price, I was told the co payment was less than $12.00, the meds came , they were $76.34. I was told that the prior employee made a mistake And there was nothing I could do about it. I said I will not pay for it, I was told too bad It was charged to my account. Very rude , incompetent employees. They are cheating Seniors, who are an a fixed income, they... Read more

Was this review helpful? 2 0

  • Mar 11
  • Drug Stores and Drugs
  • Kamas, Utah
  • Prescription
  • 22
  • REVIEW RATING 4/5

CALLED OPTUM RX TO SET UP THEIR PRICE WAS TEN DOLLARS MORE THAN I WAS ALREADY PAYING I CANCELLED RIGHT AWAY THEY SENT PILLS ANYWAY AND SAID THAT I DIDNT CANCEL AND COULD NOT RETURN THE PILLS AND I OWED THEM THE MONEY THESE PEOPLE RUNNING THE SHOW ARE INEPT AND *** AND THEY ON PURPOSE CHEATED AN OLD MAN OUT OF TEN BUCKS YOU OPTUM FOLKS ARE SCUMBAGS I CURSE YOU AND YOUR... Read more

Was this review helpful? 1 0

  • Mar 11
  • Drug Stores and Drugs
  • Lake Charles, Louisiana
  • Prescription Medications
  • 32
  • REVIEW RATING 4/5

On February 24th my doctor sent prescription to Optimus. Two days later got email confirmation. Two weeks later call to see when I will get meds. Was told because doctor wrote for brand name they needs to ask me if I wanted brand name or generic. Told them generic was fine. They had sent generic the last time without asking my permission. Was told delivery would be March 5th. March 9th no meds... Read more

Was this review helpful? 0 0

  • Mar 10
  • Drug Stores and Drugs
  • Prescription Drug
  • 24
  • REVIEW RATING 4/5

I CANNOT TELL YOU HOW MUCH THIS COMPANY IS POORLY RUN.FIRST THE CALL TO OPTUMRX ARE HANDLED BY CONNEXTIONS A VERY POORLY RUN COMPANY IN IT SELF.THEY LIE TO CONSUMERS AND DO DRAG THERE FEET ON FILLING ORDERS. UHC THERE SISTER COMPANY DOES NOTHING FOR YOU WHEN YOU CALL THEM ABOUT THE POOR TREATMENT THERE ENROLLES RECIEVE. UHC SAYS EASY AND CONVIENT MAIL IN SERVICE. NO, ANYONE THAT HAS USED THEM... Read more

Was this review helpful? 0 0

  • Mar 06
  • Drug Stores and Drugs
  • Jacksonville, Florida
  • Prescription
  • 3
  • 3
  • 36
  • REVIEW RATING 4/5

My doctor sent a prescription in to OptumRX and soon after I was charged $300. I never authorized this and would never agree to pay this much for a birth control pill when there are plenty of birth control pills out there that are free. You would think they would take the time to call you and let you know the medication costs this much before they charge you and ship it. In the long run it... Read more

Was this review helpful? 0 0

  • Mar 02
  • Drug Stores and Drugs
  • Oak Park, Illinois
  • Pain Medication Prescription
  • 1
  • 1
  • 72
  • REVIEW RATING 4/5

The truth is that AARP is really United Health Care. The AARP title is to lull seniors into a false sense of security. And the truth is that UHC owns OptumRx. If you have AARP, you can't get away from OptumRx. After two yrs of pure torture using OptumRx for my scripts (I won't go into details. Suffice it to say that all the complaints previously mentioned happened to me), I decided to change to a... Read more

Was this review helpful? 1 0

  • Feb 27
  • Drug Stores and Drugs
  • Brookhaven, Pennsylvania
  • Medication
  • 25
  • REVIEW RATING 4/5

OPTUM REFUSED TO SHIP MY DAD'S ORDER Of MEDICATION FOR A BILL THAT THEY LET FALL THRU THE CRACKS. LORI THE HORRIBLE SUPERVISOR WAS RUDE AND BELLIGERENT. SHE TOLD ME TO GO TO WALMART TO GET MEDS AND NOT PAY!!!! She refused to provide her immediate supervisors phone # only his name which is Bill. Optum sucks and I wish my dad didn't have to deal with them. I will draft a letter to president and... Read more

Was this review helpful? 1 0

  • Feb 26
  • Drug Stores and Drugs
  • Broken Arrow, Oklahoma
  • Medication
  • 26
  • REVIEW RATING 3/5

Near the end of December 2014 OptumRx charged me for medication that was to be shipped to my doctor's office for injections that I was to have done. Through an error either on the part of the doctor's office or OptumRx, no one will admit to making a mistake, the medication never shipped. Move on to January 2015 and OptumRx wants to charge me additionally hundreds of dollars for the medication I... Read more

Was this review helpful? 0 0

Had an experience with OptumRx?

Write a review

More results for "optumrx"

Product Results

Tag Results

Did not find what you were looking for?
 
×
You are reading about OptumRx.
Filing a new complaint about
×