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  • Customers like
    • I saw thou their lies and deception 4
    • Savings 3
    • That they are professional and respectful 2
  • Customers don't like
    • Incompetent employees 13
    • Complete lack of honesty 13
    • Order fulfillment 12

These two drugs have exactly the same chemical formulation but made it is made by different companies. X is a brand drug costing me at least 400 dollars a month as a tier 3 drug. X2 came out about six months ago and should have been listed as a generic which it is (20 year run out on the patent)...but Optum RX listed it as a tier 4 drug because it might not be affective. But the ingredients are... Read more

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My story is too long to be described here. If you believe me, then stay away, away, away! Going with them would be the worse thing you can do. You will get unwanted medicine at a surprisingly high price with no possibility of having something to say. They will send you what they want, not what you want and charge your account. Trying to fix this you can call hundreds of times, you will speak to... Read more

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  • From mobile
  • OptumRx
  • Feb 07
  • #785691

I called opt for info. Got some one that can not English.(sept) after 3 or phone I told you not to send drugs or call again 6 calls in one day?. I have got 3 shipments unopened (still outside) you do what you want Add comment

OptumRx keeps calling me 3 times a week to switch over my prescriptions to them. No way. They use telemarketers to harass you. When they leave a message, it will state that it is very important that you call us right away. They hope you will be convinced to do just that. OptumRx then will go into their script message and convince you to go to OptumRx. Don't do it! UHC has given them my... Read more

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OPTUM RX, FORCES PT IN MED WITHDRAWL, SEZURES ETC. DELAYS & DENIES "PHYSICIAN DIRECTED-CRITICAL PT. MEDS", DELIBERATELY GAMBLES WITH OUR LIVES AND PROLONGS APPEAL-PROCESS TO THE,"HIGH VALUE PATIENTS ON CRITICAL MEDICATIONS". FORCED INTO EMERGENCY ROOMS, DANGEROUS WITHDRAWL SEZURES OR WORSE !!. EVERY YEAR THE AARP COVERAGE TELLS US THAT THEY ARE THE BEST COMPANY FOR OUR EXACT PRESENT MEDS, PAY... Read more

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  • From mobile
  • OptumRx
  • Feb 05
  • #784370

Forced into using by AARP medrx, rhis company has done nothing but lie to me. Refused by Rhea, acting led Advocate, to speak with supervisor or other authority to address and resolve the mistakes they made and refuse to resolve. Add comment

My husband had a change in employment, and as of January 1,2016 we had the misfortune of becoming insured with UHC and this horrible accompanying prescription company! We had our first issue within two weeks. My husband has been on Nexium for many years as it is the only medicine of its type that works for him. He has tried so many others with no success. Well, first off we went to our pharmacy... Read more

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New to medicare and United Healthcare & OptumRX. Surprised to see that AARP, United Healthcare & OptumRX are seemingly 3 legs on the same table, which may be why it can't stand up to scrutiny. Signed up in October 2015. Reviewed drug formulary to see which drugs they cover. My drugs were all covered by the insurance and OptumRX formularies. I had new prescriptions on all, with refills, so I... Read more

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There was an overdue bill for my husbands script. They did not call or send another so when it came time to refill his bp meds they would not do it even though I had paid the over due bill in full! There was also another script that was submitted by the Dr that was never sent. We had to call the Dr and get script and then go to another pharmacy to get it filled. Nothing but problems with this... Read more

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I attempted to order medicine on the computer and half of my meds we're not even on my list. the person on the phone said I had to call in. What is the convenience of ordering on the computer when the site is all messed up? since 2015 prescriptions have been a mess. Please let the consumer know when you have to call in or better yet how about repairing your web site. Thank you for allowing me to... Read more

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