OptumRx Complaints and Reviews

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OptumRx
Main address: 2300 Main Street 92614 Irvine CA
1 800 788 4863, ,
  • 55+1 mobile complaints
  • $16.3K claimed losses
  • $290 average
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  • 2 days ago
  • Drug Stores and Drugs
  • Medical Prescription
  • 27

i am 65 years old and I too have dropped optumrx after dealing with them and as it has been stated here I dealt with at least 10 reps....from aug 2014; i am newly with medicare and optumrx is one of the us healthcare pharmacies.....i have letters to atty generals of calif and ks, supposedly where optumrx is in business from....today i got a phone call from a shawna who wants me to call her back... Read more

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  • 2 days ago
  • Drug Stores and Drugs
  • Rocky Mount, North Carolina
  • Website Login
  • 7

I put my E-Mail address on form and your web-site won't except it, and my password is rejected.../ I talked to a rep on my phone and still have no results to ordering... my next contact will be with a local pharmacy I need my meds. if optum can,t resolve this problem. I AM THROUGH TRYING ( 6 TIMES AND I HAVE GOT NO RESULTS) I'm with Ohio police and fire group #711878 subscriber #922369835... Read more

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  • Sep 25
  • Drug Stores and Drugs
  • Medication Prescription
  • 16

I get all my prescriptions from you until now. Newer had aproblem til now but recently I was suppose to get warfarin pulls 1mg ea. and since I was in the donut hole your rep. Decide to only send 200pills without out my knowledge. As you should know you can not discontinue any mecication with out your drs. Knowledge. I spoke tp a supervision and we agree for the warfarin to me at a cost of 31... Read more

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  • Sep 22
  • Drug Stores and Drugs
  • Seattle, Washington
  • Mail Order Pharmacy
  • 29

OptumRx has no interest in filling people's prescriptions. I had sinus surgery July 14th and my doctor increased my Flonase dosage from 2 sprays in each nostril twice a day to 4 sprays in each nostril twice a day. The first prescription was sent in electronically in July, shortly after my surgery. OptumRx canceled the order. My doctor sent another electronic prescription on 9/12 and I called to... Read more

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  • Sep 18
  • Drug Stores and Drugs
  • Medication Assistance
  • 2
  • 2
  • 30

Sooo Frustrating! I feel like Optum Rx is some sort of *** scheme. I called about an antibiotic RX for my child I was in process of sending out. I wanted to be sure they had the CC on file and that it would process in time so he didn't have a lapse from the locally filled few pills he had left. They advised me it would be faster if they took the onto over the phone, then faxed the Dr office for... Read more

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  • Sep 12
  • Drug Stores and Drugs
  • Dallas, Texas
  • Medication Prescription
  • 1
  • 1
  • 43

Guys I have been forced to moved to OptumF***X instead of Walgreen. After paying all the money to insurance we should have our own choice to buy medicine from wherever. Specially places like walgreen, walmart and CVS should be allowed. I am out of my Diabetes medication and in the loop of Optum didnt receive prescription and doctor office keep saying they sent it. Lets make a petition to... Read more

Was this review helpful? 1 0

     

  • Sep 06
  • Drug Stores and Drugs
  • Chicago, Illinois
  • Wrong Scripts
  • 25

Not a single script has been processed accurately by this company. I am now up to 18 different meds now, mainly because need multiples to do the same treatment a single pill used to do but wait, they don't cover that pill because too costly. When is it that 5 drugs to do the same that 1 does, is a cost savings? If they could at least get 1 script right, without me having to call and speak to a... Read more

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  • Sep 03
  • Drug Stores and Drugs
  • Makati City, Manila
  • Medical Prescription
  • 41

I am disgusted by the attitude of your so called representative for on-line prescription service. She was rude, condescending and refused to listen, only talk. She talked over me as I attempted to ask a question. She raised her voice at me when I repeated my question. She read to me all the info available on-line that I already knew, wasting my time. When I asked when I could expect my order, she... Read more

Was this review helpful? 3 0

     

  • Aug 27
  • Drug Stores and Drugs
  • Taunton, England
  • Medication Filling
  • 1
  • 1
  • 44

OptumRX; whom is contracted with United Health Care, which has denied the filling of my medication. The Medication Brand-Dilaudid/Generic-Hydromorphone 8MG, 120 tablets is covered under my Medicare Part D plan. The medication Hydromorphone 8MG has been successfully covered by my Insurance provider, and successfully processed and filled by OptumRx on 05/16/2014, 06/09/2014, and 07/07/2014. ... Read more

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  • Aug 16
  • Drug Stores and Drugs
  • Prescription
  • 1
  • 1
  • 103

OptumRx is useless. My doctor submitted a prescription electronically to OptumRx 15 days ago. After 8 days of not receiving the Rx, I called OptumRx and got disconnected 4 times in a row. I then submitted an online query to OptumRx about the prescription and didn't get a reply. Two days later I called and got a representative that had me on the phone for (I kid you not) 1 hour to tell me they... Read more

Was this review helpful? 5 0
 
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