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  • Customers like
    • I saw thou their lies and deception 4
    • Savings 3
    • That they are professional and respectful 2
  • Customers don't like
    • Incompetent employees 13
    • Complete lack of honesty 13
    • Order fulfillment 12

What a nightmare. My insurance company recommended Optumrx so I contacted them and they sent me a 3 month supply of meds. Three days before my meds ran out I called to check if my meds were on their way. They were not. They apologized and said they would overnight them to me. They didn't. I called them again and they said they had just shipped them. I also discovered they had charged me twice. I... Read more

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This so called Pharmacy has gotten 1 of my scripts wrong, refuses to admit it, refuses to take care of situation, even after dr has cld several times with info, they still fill med wrong & then I run out of meds, have to pay full amounts at local pharm if I can even get them filled since optum filled for 3 months. They Never get back with you if you leave messages on the website, when you... Read more

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