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This new (no choice) prescription company is the WORST mail-order prescription company we have ever had. Not only is it incompetent, but it is uncaring and disorganized. Novixus was by far the BEST. In less than six months since Optum RX has been the State Of...
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#1048185
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I HAVE CALLED EVERYBODY.......BOTTOMLINE CAL/PERS HAS BEEN COLLECTING COMPLAINTS FOR 5 FREAKING MONTHS. THEY DON'T PLAN TO DO ANYTHING. CALL YOUR COMPLAINTS INTO MEDICARE AND BE SURE AND SAY YOU ARE A CAL/PERS MEMBER. MEDICARE IS THE ONLY SEMI-GOVERNING BODY THAT CAN...
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I liked
  • Nada zero they are beyond despicable
I didn't like
  • That they make up their own medicare rules
#1045159
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OptumRX people should put behind bars for their wrong practices. I take Brilinta 90MG. The company that manufactures this drug has coupon on their site. Coupon clearly states that it can be used at any pharmacy or can be used towards 90-Day supply. These frauds do not...
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Anonymous
Anonymous

uhhh not taking a coupon does not mean they're "frauds" it means they don't take the coupon lmao

1.0
I didn't like
  • Customer service was not helpful
#1042976
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Short Review for May 04, 2017, Pc_pricing

Optumrx
#1042878
1.0
The cost of name brand Adderall last month was $352.99 this month the price has just gone up to $576.79.How can this be legal.What is the justification for this?Unbelievable, who is responsible for this?I'd really like to know.If anyone knows the ansewer to this please let me know
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Short Review for April 25, 2017, Plc_good_service

Optumrx
#1038966
5.0
Dominque was professiknal, awesome customer service.
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Optumrx Prescription Refill Review

Optumrx
#1034382
1.0
They always quote me the full amount of the drugs when I order them. They say that the full amount will be charged to my credit card instead of the $5 co-pay. They are incompetent beyond anyone's expectations.
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Short Review for March 07, 2017

Optumrx
#1017824
1.2
They beat you to death with Physicians prior approval. If the doctor does not communicate with them within two days they cancel the order.
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Dr sent prescrips to them. I called & cust rep said they had dosage questions. I called Drs office so they could contact them & get my meds. After no meds in mail & I hadn't heard from optimumrx I called back & they changed story & said my previous prescrip transfer...
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2.0
#1040886
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This company has no idea what they are doing and their staff are clueless. I paid $70.00 for a 3 month, 90 day supply of Androgel and when it was received, I only received 30 days worth. I called to request that the remainder of my prescription be shipped and they...
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Anonymous
annom

I was in the gap i ordered my med it was 140.00 copay the next month i ordered it was 180.00 . I asked why the increase "I don't know that's what came up on the computer says...

1.2
I liked
  • Being able to order 90 day supply
I didn't like
  • Received only 30-day supply - paid for 90-day supply
#1038983
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I am also a victim of Optumrx. Im on Adderall 60mg.they will only cover 30mg.I complied & tried Vyvanse, it was a horrible experience, put my life & others in danger. They also gave me the run around. They had already been covering the 60mg.for months then all of the...
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Anonymous
Stressed out

I'm not understanding why there are different rules for you then me.They will cover 30mg.not 60mg of Adderall for me.Now there has been a $223.80 price hick from last month. W...

Anonymous
OptumRX Hater

I was on 25mg of Adderal twice a day and those *** gave me so many problems. My doctor had to call them 4 different times for one script. They will not cover 25mg for whatever...

#1038088
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My medications all have pre-authorization and they never give approvals. I got injured thru no fault of my own and now they can't process and coordinate claims and charge me more than my max allowed and push my problem off on another company section. These folks can't...
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Anonymous
LESLIE SIMMONS

This company is terrible. percriptions I used to pay $4.00 for is now $100.00 I have been trying to get authorization for 1 of my meds since Jan. still has not been approved.....

#1037801
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I was on 60mg.of Adderal for several months then when i went to fill my script in October 2016 they denied me,they told me i needed a preautherization they approved it until Dec.2016.In December 2016 I had my supervisor write a letter stating that my job preformence...
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1.0
#1036844
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I was supposed to receive a 90 day supply of blood pressure medicine. I take two per day = 180 pills. They sent 60 pills and I can’t get it refilled until the 90 days are up. I’ve tried 3 times to get this corrected. All three times were the same. I spoke with a nice...
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Anonymous
Anonymous

Put your complaints in writing to Optum. It's the only way to get them to realize they mess up constantly. They're under UnitedHealthcare umbrella, if that helps. And both ...

Anonymous
annonymous

They sent me a letter saying how they were going to save me a bunch of money. From my experience their prices are anywhere from 40.00 to 100.00 plus over the retail pharma AKA...

2.5
#1033542
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I'm another very unhappy, very frustrated CalPERS OptumRx customer. Their price for a brand-name med is $100. Caremark's price was $40, which was bad enough. For one of my meds, THERE IS NO GENERIC. I too experienced immediate denial of another drug, saying that it...
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1.2
I liked
  • Drugs usually delivered fast
I didn't like
  • Paranoia abt opioids even tho theyre rxd
  • Policies
  • Increased price of non-generic drugs 150 pct
#1031344
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