OptumRx
Reviews and Complaints
Refills
Poor Service
User's recommendation: Use a different provider
Rude agent
- Cost and delivery
- Incompetent employees
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible service
CAN NOT DO THEIR JOB!
- Cannot fill prescriptions
Preferred solution: This pharmacy PUTS MY HEALTH IN JEOPARDY.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible at best
- Management failure to resolve issues
- Cancelling an order
- Uncaring - no concern
Preferred solution: Deliver product or service ordered
User's recommendation: School Boards: use another reputable Pharm. company!
For information
User's recommendation: Find someone who can walk you through the access process. It's not easy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor communication with my doctors office.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible Service
- Policies
- Order processing went through a viscious circle as described
- Not consistant information
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfaction/DISCUSTED/ANGRY/
Preferred solution: Ii wish I never had to use this company again, unfortunatley my insurance only allows me to get it through this company
User's recommendation: DON'T EVER USE THIS COMPANY
Until the last two 90 day review cycles, I would have said positive things about my experiences. Not so since!!
User's recommendation: Reorders should be placed way in advance.
Dissatisfied
User's recommendation: Don’t use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery rude person on the phone
User's recommendation: Good luck
This compnay took 500.00 out of my checking account in error. Its been 7 days and they still have not returned my money
Preferred solution: Full refund
User's recommendation: never give them a check card on file for them. At least with a credit card you can have the credit company stop the transaction and dispute it
Have a question
Preferred solution: Price reduction
User's recommendation: Check price
Wrong medicine ALMOST shipped to me.
Preferred solution: Apology
User's recommendation: Be smarter than they are. After all it's YOUR life.
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