On 6/26/15 is signed verification that ch#23939409 in the amount of $319.87 dated 8/6/14, CA 134-0506 was not cashed within time limit stated on said check. I have not received a replacement check as of yet.
The employee with authority and the responsibility to follow up on this matter has shown negligence in behalf of OPTUM Rx! Please correspond via my email; VALERIE_MENTER@YAHOO.COM.
This is my 1st attempt to contact AUP MS: CA 134-0505. I am on disability and have been a dedicated and please enrollee of UNITED HEALTH/AARP for a number of years and have been looking forward to being reimbursed as I should be!!
Reason of review: Poor customer service.
I didn't like: Time involved in refunding payments.