I told them when I would pay the money. I paid and called to see when my prescriptions were being mailed.
they said 10/24 and told me the medications including Zetia which I haven't taken over 2 years. My doctor had send in a new prescription which included Zetia, however I had requested they do not ship me any medications unless I called. They shipped the medication today and I told them I didn't want Zetia. I was told it was too late that it had already been shipped.
When I spoke to them about the past due balance I had no idea that Zetia was part of the order. they told me they could not do anything because I had told them to release the order once I had paid the balance.
I had no idea Zetia was on this order since I have not used it or ordered it over two years. This medication cost $105.00 and I cannot afford to give them this kind of money for something I don't take.
Product or Service Mentioned: Optumrx Prescription Refill.
Monetary Loss: $105.