OptumRX is the WORST! I can not believe the company I have worked for 23 yrs are now using this company!
Customer Service is not knowledgeable enough and they keep you on hold FOREVER! The medicine I need and have been taking for 9 years they DO NOT COVER! As a matter of fact its a common medicine for women. They have only 3 Generic substitutes for this medicine but they are not exactly equal to what I have been taking!
Come On OptumRX!
Updated! Do something!
This reviewer shared experience about "you do not cover what i need, poor customer service,did not get my card" and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with OptumRx. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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