I had called the company and got some lady with a dog barking in the back ground. I was told by tge company that they use people who are a third party of the company.
They work for the company at home!!
Make sure when you call, you ask if they are at the company or at home.
I never talk to any of them from home. Thats dangerous to give them your personal information when they work from home but tgats Optum Rx for you
Product or Service Mentioned: Optumrx Customer Care.
Reason of review: Poor customer service.