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Denied Refull by Optumrx,per Doctors Orders

They are cons been on medication for many years and now want me too apeal its been a joke for over a year
#1294718
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January 4 we had to pay the full price of perscription because of illness. O said our "contract" didn't allow us to get the generic brand price but if we submitted some forms we could get that resolved. O made us the spend the next 6 months (June 28) chasing a...
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1.0
#1290841
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I've been trying to get a Rx filled since 6/13/18! Needed to initially get it pre-auth... From the beginning, UHC sucks! But trying to get basic info is like hitting a brick wall! Have ANY if their Reps been trained?....in customer service... letting the customer get...
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1.0
#1290838
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Ordered insulin and was told it was on the way. A week later and no insulin at home i called. No insulin had been sent. There was a problem with the directions. No one called us. Then when we finally get that straight we are told it will be $400 in co-pays. So I sure...
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1.2
#1290334
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I agree hard to get logged on but when I call them the order is generally filled on a timely basis and meds received on time. Since my meds cost me nothing (due to tier level) cannot comment on prices. I will continue to use optum rx mail service as long as this...
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#1289028
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I have been logging in to Optumrx RX for a year and a half from my iPad...... until 3 days ago when I got a message saying optumrx' system would be down u the June 22 at 2:30 am. Now I can not login from ANY Apple product which includes Macs iPads and iPhones-- I spoke...
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1.0
#1286849
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OptumRx - Can’t log in

OptumRx - Can’t log in
I have not been able to sign in to their site and order my meds for 6 weeks. They are working on it. I don’t get a good feeling from someone handling my meds.
#1280409
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again this web page is not working so I can get my refills. this is the preferred pharmacy to use. you get some copays waved if you use this site. but the web page is not working again. Shows I don't have any prescriptions. every month it is something with this...
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1.0
I liked
  • Encountered the same problem twice already
I didn't like
  • Listening to why it was not their fault
#1279459
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I have nothing positive to say. Medication that were sent automatically, I now have to call in for, but not all meds. And I'm supposed to remember which ones I do and those that I don't. Notifications are supposed to include with first three letters of the name. Some...
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#1279136
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I had a RX for a cream and they said I would get three tubes for the price I pay for two at CVS. Ends up OPTUM RX changed the dosage to 1/2 my regular dosage and then charged me double, and refuse to send the other two tubes. I canceled everything and went back to CVS....
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1.4
I didn't like
  • Will never use again
#1278198
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