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Here is the jist of what and why your beloved , caring, neighborhood pharmacy can nit afford to fill your prescriptions anymore... they will be bankrupt if they do. They also are not allowed by Optumrx to tell you any of this info. You need to share it and research the...
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1.0
#1355936
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In summary, Optumrx want's the small to medium sized family run, multi generational run Pharmacy we use to take a $180.00 loss to refill my child's medication. My copay less than $10 bucks, cost to pharmacy at cost to fill approx $190. Optumrx Ins. payment to pharmacy,...
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1.0
#1354908
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Yesterday/today ongoing issue of my childs meds he has taken for years. Optumrx want's the small to medium sized family run, multi generational run Pharmacy we use to take a $180.00 loss to refill my child's medication. My copay less than $10 bucks, cost to pharmacy at...
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#1354902
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Optum RX has very deceptive default signup process for registering people for their "hassle only" auto refill program. This causes unwanted shipments to arrive and they won't give you a return material authorization under any conditions. Another issue I often find is...
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1.7
#1353371
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This is by far the worst site I've ever dealt with. I am a United Health Care customer and I'm appalled they are still using OptumRX as their go to online pharmacy. As a result of this nightmare I'm now looking into changing my Medicare insurance provide from UHC to...
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1.9
#1349482
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Optumrx - Aweful

DO NOT ever use Optum RX through AARP to do a mail order prescription. I have been trying to get my dads prescriptions filled for the last 3 weeks and due to multiple errors that they have made. We are still without it. They are the most incompetent people to deal with. Nobody knows their head from their *** Spoke to a supervisor to make a complaint and she hung up on me.
1.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1344985
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We called the beginning of the year and stated several medications were no longer done. Are doctor even called yet they still filled and sent at the cost of just over $800 every quarter. We’ve called every time. Told it won’t happen again and when asking for an email...
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1.0
#1332830
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OptumRx is having poor website and having lots of problem. I cannot even make online payment. Your order will suddenly disappear from order status without any notification. Customer service does not have any knowledge. They will just keep you rotating from one...
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#1332193
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For the past two days I have been unable to login to OptumRx.com to review my medications. Finally I called Customer Service, and was asked what browser was I using. When I told them Safari, I was told that "they do not support Safari," and asked if I had another...
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#1330138
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I suggest that everyone file a complaint with the following agencies to Optum Rx in their proper place. 1) State pharmaceutical board 2) State Attorney General 3) Your state Medicaid office 4) Federal Medicaid office and the Inspector General 5) Your governor office 6)...
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1.0
I didn't like
  • Service
  • Ada violations
  • False advertising
#1329060
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