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Prescription Services
Product or Service Quality
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In summary, Optumrx want's the small to medium sized family run, multi generational run Pharmacy we use to take a $180.00 loss to refill my child's medication. My copay less than $10 bucks, cost to pharmacy at cost to fill approx $190.

Optumrx Ins. payment to pharmacy, less than $4 bucks!

I asked them to fight them, doubt Optumrx will pay them.

Optumrx customer rep tells me I am not allowing her to explain. Says that the pharmacy I use is allowed to fill it and my copay is the same. I say that my pharmacy should not have to take the loss to fill it.

Over and over she keeps trying to blame the pharmacy. Said things like...

I have never heard of a pharmacy not filling for this reason, blah blah... Yeah..because Optumrx has only in the last month is fulfilling the promise of not paying if pharmacies do not use Optumrx's list of distibutors,

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