This is the worst of the worst. My doctor tried numerous times to get the prescription in and yet they never received them.
They sent me an email with a fax number. I tried to fax them in and they said it will be tossed away since I am not a doctor. It is like any fax number will be recognized. And no where in the letter say you should not be faxing in yourself.
It is a complete waste of time talking to people on the phone there because all they can tell you is no, ask your doctor to send it in (even after I told them they did).
There is no sympathy or any attempt to help. I never thought a company can be worst than a cable company, but I guess OptumRx beats that measure!
I didn't like: Totally unprofessional, Order processing.