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Horrible OptumRx, is a company that robs innocent people. I've had awful customer service experience with them more than once.

You tell them not to send you a medication, they will send it regardless, again more than once. They also force you to put a credit card on file, and they just keep charging it at pleasure. By placing it there, they have quote little message "By giving us your card number you authorize to go shopping with it"...disgusting. I wish I never had use their services, but I am stuck.

They don't even have the courtesy to call you to ask you before they send it out. The doctor's give you refills, it does not mean you send it out immediately.

Product or Service Mentioned: Optumrx Customer Care.

Reason of review: Poor customer service.

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