I had a RX for a cream and they said I would get three tubes for the price I pay for two at CVS. Ends up OPTUM RX changed the dosage to 1/2 my regular dosage and then charged me double, and refuse to send the other two tubes.
I canceled everything and went back to CVS.
NEVER USE THESE CROOKS.
The only reason I changed to them was they said it would save me money and the price was double what I paid at CVS. They would not even listen when I told them the dosage was wrong, and they did not care, and refused to check, for errors.
I talked to the their pharmacist online and he refused to help me and already had a prepared reply, which was obvious by his attitude and answers.
Reason of review: Poor customer service.
Monetary Loss: $25.
Preferred solution: Full refund.
I didn't like: Will never use again.