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I had a RX for a cream and they said I would get three tubes for the price I pay for two at CVS. Ends up OPTUM RX changed the dosage to 1/2 my regular dosage and then charged me double, and refuse to send the other two tubes.

I canceled everything and went back to CVS.

NEVER USE THESE CROOKS.

The only reason I changed to them was they said it would save me money and the price was double what I paid at CVS. They would not even listen when I told them the dosage was wrong, and they did not care, and refused to check, for errors.

I talked to the their pharmacist online and he refused to help me and already had a prepared reply, which was obvious by his attitude and answers.

Reason of review: Poor customer service.

Monetary Loss: $25.

Preferred solution: Full refund.

I didn't like: Will never use again.

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