Not resolved

I thought it was mandatory to use Optum according to my Health Care Provider but found this was not the case. Thank God!

From day 1, I had problems with Optum. I was never able to get signed on to their website to get a proper password ,user id or account number.Tried many times to call and get help from them but everytime they told me i was all set up, it didnt work.

I cant tell you how many times I ran out of drugs because there automatic renewal program was so screwed up. If I had no other source of meds, I would be dead now.......thanks to Optum.

Dont waste your time with this company......

Product or Service Mentioned: Optumrx Prescription Refill.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Apr 11.
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