I thought it was mandatory to use Optum according to my Health Care Provider but found this was not the case.Thank God!
From day 1, I had problems with Optum. I was never able to get signed on to their website to get a proper password ,user id or account number.Tried many times to call and get help from them but everytime they told me i was all set up, it didnt work.
I cant tell you how many times I ran out of drugs because there automatic renewal program was so screwed up.If I had no other source of meds, I would be dead now.......thanks to Optum.
Dont waste your time with this company......