Dr sent prescrips to them. I called & cust rep said they had dosage questions.
I called Drs office so they could contact them & get my meds. After no meds in mail & I hadn't heard from optimumrx I called back & they changed story & said my previous prescrip transfer was expired. Next they said order cancelled. Waiting for Dr to help them get this right.
Been almost 2 weeks. They said they could override & I get meds from nearby pharmacy but doc must order. It's weekend & no doc til Mon.
THEY'RE TERRIBLE!!! If you don't have hypertension they'll give it to you; if dealing with them doesn't kill you first!!!!!
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Order processing issue.