Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I have now been denied TWICE for a generic prescription that is FDA APPROVED as a treatment option for my diagnosis. They don’t have it listed as an approved treatment option in *THEIR* record books so therefore, I’m not covered.

ORx is also claiming it isn’t FDA Approved for my condition. My neurologist has provided medical journals supporting my treatment and official documentation from my medical testing to prove my diagnosis.

Not sure how far they cover outside of MA, but I’m based in Boston and this is absolutely absurd. Thankfully, I have a friend in pharmacy school helping through the next steps to take.

Product or Service Mentioned: Optumrx Prescription Refill.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Oct 10, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like