I have now been denied TWICE for a generic prescription that is FDA APPROVED as a treatment option for my diagnosis. They don’t have it listed as an approved treatment option in *THEIR* record books so therefore, I’m not covered.
ORx is also claiming it isn’t FDA Approved for my condition. My neurologist has provided medical journals supporting my treatment and official documentation from my medical testing to prove my diagnosis.
Not sure how far they cover outside of MA, but I’m based in Boston and this is absolutely absurd. Thankfully, I have a friend in pharmacy school helping through the next steps to take.
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Order processing issue.