Stay away from these people. I have sent in a claim three times which they "never received." I sent it certified the most recent time and now I am still waiting.
Do a search online before you are forced to spend money on these clowns by your employer.
I have waited 90+ days for money that is owed to me, in addition to the HOURS that I have spent on the phone trying to work with the WORST CSR's. I have better luck trying to get personal service at Walmart, which is impossible. Now I am just typing to meet the 100 word minimum requirement for this review.
88 more words to go so what a I waiting more of my time on them? To spread the word, that's why.
Review about: Optumrx Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: Full refund.