Every single time I've had to contact this place it's been HORRIBLE. The initial man I spoke to was rude, very frustrated, and cussed under his breath.
Since that day, this place has been a NIGHTMARE! They charge more for prescriptions than going thru a pharmacy, I had to have a prescription transferred to my old pharmacy as Optum didn't provide my prescription, they told my pharmacist that they didn't have my prescript on file. I called back with my pharmacist and had to speak to 4 different people to then be transferred to a 2nd pharmacist to be told that they don't provide the prescript, but yes it was on file. I'm DONE with this company!
Last call I made I ended up just hanging up on the girl. Redic!
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: I do not like anything about this company.