Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Staff
Turnaround Time
Website
2 comments

So I take 300mg of a medicine per day. Because of the pill size, for the past five years I have taken 2 x 150mg tabs.

All of sudden, now that pill size (mind you - not the drug itself) is not covered. I have to take the larger 300mg pill for there to be coverage. So my choice is, get this, 2 x 150/day for $500 or 1 x $300/day for...$10. WTF???

And to make it worse, the morons on the phone have no concept of what any of this means nor how utterly ridiculous it is.

Why can't United Healthcare fix this nonsense, or go back to Express Scripts, which was bad but not as bad as this. ***, Optum.

This reviewer shared experience about "all of the above" and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with OptumRx. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about OptumRx.

Check out the best and the worst companies in Pharmacy category for more informed decision or compare OptumRx to other companies on our site.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Tucson, Arizona, United States #1281956

So what I'm understanding is, that your plan has disallowed you to use a medication you've been using for 5 years. A plan YOU chose.

So instead of realizing that optum has nothing to do with which medication your plan covers, you *** your garbage all over the Web about how *** *** you are and don't understand your own plan.

Good job. Your problem is with the plan, not with optum you ***.

Anonymous
#1142343

usually a medication will cost around the same total regardless of the Amt of active ingredients in the pill. A 150 mg pill usually costs the same as a 300 mg this is due that the actual chemical is not what is expensive , but the r&d and regulations concerning manufacturing. By getting 2 150 mg pills vs 1 300 mg ur probably doubling the total cost of the rx for the insurance when u can just get a 300 mg and break in half

You May Also Like