Took forever.Shorted me 60 pills on a 90-day prescription.
Overcharged me. Would only credit my account, not my credit card. Didn't apply the credit to my next order as requested. Said they were overnighting a package, but it wasn't done.
Told me that a certain pill (Menest) was out of stock and kept me waiting nearly two months but, when I phoned the manufacturer, I was told there was no shortage! Every customer service rep tells you something different. Most of them cannot even pronounce common drug names. Most incompetent, uncaring people I've ever dealt with.
They only want your money.United Healthcare needs to ditch this company!
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with OptumRx. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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