I recently tried to fill my prescriptions through MonkeyRx 9 days ago and am still waiting for what they call Dr.s approval. Spoke with Dr.s office several times and was assured prescriptions were sent.
When I speak to Optum there list of excuses is never ending. If I needed these meds to stay alive I’d be in a box already.
It’s like talking to a wall and no one there has a course of action to service there patrons correctly. They SUCK!
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Order processing issue.