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Customer service
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Insurance Plans Acceptance
Prescription Services
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Product or Service Quality
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Value for money

I recently tried to fill my prescriptions through MonkeyRx 9 days ago and am still waiting for what they call Dr.s approval. Spoke with Dr.s office several times and was assured prescriptions were sent.

When I speak to Optum there list of excuses is never ending. If I needed these meds to stay alive I’d be in a box already.

It’s like talking to a wall and no one there has a course of action to service there patrons correctly. They SUCK!

Product or Service Mentioned: Optumrx Prescription Refill.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Mar 17.
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