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OptumRX website promises less expensive drug pricing.... But do NOT trust this information.....

After filling out all of the forms online to transfer Rx to Optum + two phone calls to Optum and two calls to my Dr.... They were finally ready to fill my order.... Then the very friendly customer service rep quoted a price that was actually $20 more than what I currently pay at a local pharmacy... DO NOT TRUST THIS company!!

So after 30 plus days of screwing around, I just cancelled the order. Even though the Rep was very friendly, there was never a I am sorry, or my apologies for the hassle or whatever, just a "so you want me to cancel the order?".... Duh....

No I like paying more money for the exact same drug!! Ugh!!

Product or Service Mentioned: Optumrx Website.

Reason of review: Pricing issue.

Preferred solution: Need to actually price your drugs competitively!!!.

Company wrote 0 public responses to the review from Mar 22, 2016.
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Tucson, Arizona, United States #1281959

So... you never asked what the price might be before starting?

This is also entirely based on a set price.

Discounts at local pharmacies are entirely unpredictable. 1 phone call on your own behalf to check prices could have saved you a bunch of time and embarrassment of posted how dumb this sounds.

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