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OptumRX website promises less expensive drug pricing....But do NOT trust this information.....

After filling out all of the forms online to transfer Rx to Optum + two phone calls to Optum and two calls to my Dr.... They were finally ready to fill my order.... Then the very friendly customer service rep quoted a price that was actually $20 more than what I currently pay at a local pharmacy... DO NOT TRUST THIS company!!

So after 30 plus days of screwing around, I just cancelled the order. Even though the Rep was very friendly, there was never a I am sorry, or my apologies for the hassle or whatever, just a "so you want me to cancel the order?".... Duh....

No I like paying more money for the exact same drug!!Ugh!!

This reviewer shared experience about pricing issue and wants this business to "need to actually price your drugs competitively!!!". The author is overall dissatisfied with OptumRx. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about OptumRx.

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Anonymous
Tucson, Arizona, United States #1281959

So...you never asked what the price might be before starting?

This is also entirely based on a set price.

Discounts at local pharmacies are entirely unpredictable.1 phone call on your own behalf to check prices could have saved you a bunch of time and embarrassment of posted how dumb this sounds.

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