Not resolved

Missing the good ole days when I filled my scripts at my hometown pharmacy. A 20 minute wait versus a 20 plus DAY wait.

Mailed in a generic script for Lexapro with instructions to take one and a half pills daily

Made sure via order status that it was being processed.

Not mailed after 10 days.

called customer service

told they don't "do" half pills

fine, but you could have notified me

got new script and mailed it

Total wait time??? 27 days


Refilled script for Cymbalta via web site (11/2)

After 10 days, I received a letter stating to call to confirm that I'd be home to receive package

I called customer service to arrange a time

They told me they could not give me a time....or a date!!!

Kinda like house arrest ?

Resubmitted script on 11/19

It was mailed 11/21

But not to was mailed to the Optium facility in Mission Kansas

After 4 emails and 6 phone calls.

I still have not received it. Its dec 5

I ran out of medication 6 days ago

Product or Service Mentioned: Optumrx Prescription Refill.

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