Missing the good ole days when I filled my scripts at my hometown pharmacy. A 20 minute wait versus a 20 plus DAY wait.
Mailed in a generic script for Lexapro with instructions to take one and a half pills daily
Made sure via order status that it was being processed.
Not mailed after 10 days.
called customer service
told they don't "do" half pills
fine, but you could have notified me
got new script and mailed it
Total wait time??? 27 days
Refilled script for Cymbalta via web site (11/2)
After 10 days, I received a letter stating to call to confirm that I'd be home to receive package
I called customer service to arrange a time
They told me they could not give me a time....or a date!!!
Kinda like house arrest ?
Resubmitted script on 11/19
It was mailed 11/21
But not to me...it was mailed to the Optium facility in Mission Kansas
After 4 emails and 6 phone calls.
I still have not received it. Its dec 5
I ran out of medication 6 days ago
Product or Service Mentioned: Optumrx Prescription Refill.