Optum RX is a terrible mail order company. I was promised a mail order delivery for of insulin ($857) on 3/5/16 on my order which was placed with them on 2/27/16.
It was to be expedited to me after I explained I was almost out of it. I called three times to ask for when it would be here and the last call to them three days ago was under a courtesy expedite. Now I'm told by a lead supervisory that there system is down for maintenance and since this is Saturday, to check back on Monday or get a temporary order at a local pharmacy (that would be another $357). DO NOT USE OPTUM RX as a mail order.
They are no good !
Reviewer is in unhappy mood. This person stated that there is a room for improvement of cannot fill an order in a timely manner. Please immediately contact the author of this review to discuss order processing issue of optumrx mail service pharmacy and associated monetary loss in the amount of $857. OptumRx needs to have the product delivered according to poster's claims.
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