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I have been ordering from Optum for quite sometime .frankly it was easier since I'm a senior citizen. I keep notes of who I walk with, the time I talked with them, the date and the $$ for my meds.

The straw that broke thecamel's back was in Dec. 2015. I always make sure I have a good week and half supply to hold me over until my order arrives. Well I called, talked with Maria, and agreed on a 2 month supply at a total of $587.44.

Mailed my check on the 26th, and by Jan. 13, NO MEDS. Called again and talaked with 'Bracken' ...He checked & said I'm sorry, but your order has been cancelled...well I blew up !!! what did you do with my $$$.

It's put into an account for you to use when you need more meds. Also said he could send me some Januvia, HP meds, etc. to my P.Ofc and I could go pick them up. I said Oh no I don't think so.

I didn't cause the problem and I'm not gonna pick anything up.

What's more I want a refund. I'm D O N E with Optum.

Reason of review: Problem with delivery.

Monetary Loss: $58744.

Preferred solution: Full refund.

I liked: People i talked with.

I didn't like: Dangerously incompetent, Maria.

  • Glipizide Xl Tab 10mg
  • Januvia Tab 100mg
  • Raloxifene Tab 60mg
  • Sertraline Hcl Tab 100mg
  • Ramipril Cap 10mg
  • Amlodipine Tab 5mg
  • Clonidine Tab 0 1mg
  • Evista Tab 60 Mg
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I will be returning the meds. How do you want me to do that?

in a plain brown envelope or what.

I do not intend to use them at all.


Sandra Ganzert

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