I went online to order a refill - that way no problems right? Wrong!!!
My address was wrong on their website so I corrected it (had Apt. A) in line 2 of address (live in a house not an apartment). Was called THREE times to verify address over a course of two weeks. Had them send prescription to my address in Florida (for winter months).
Got an email today indicating that order is on its way. Called to verify that it was going to Florida - no, is coming to my home address AFTER I leave for Florida.
Called AARP to opt out of Optum RX and they ok'ed it because I don't have any pending orders (guess order on its way to my home address was a lie) . Enough!!!!
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Problem with delivery.
I didn't like: Late or undelivered prescriptions, Only partial order was filled, Accountability, Order fulfillment, Deceitful.