Took a month of phone calls and delays to get simple prescription filled. Wound up at Walgreens.
State of Michigan retirees were switched to these people. Nothing but trouble and incompetence...needed antidepressants by the time I was done. God help me when it comes time to refill...there was no problem at all with Novixus, our last provider. What is bad is that they tie up the time of our doctor who is busy enough without having to waste time defending their prescriptions.
Why do I need 100 words? More frustration...this is it in a nutshell and I can't think of anything else to write.
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Poor customer service.