Optum Rx Denied a authorization for Xolair shots that was previously authorized for 7 treatments. No explanation given.
now I have file an appeal process and go without the shots that did work for my allergy problems. Is this a cost issue?
This is the only medication that has worked so far to help with my health issues.I was currently seeing a allergy specialist and was being treated with the xolair for this problem and it was working, Now I have no other options that has worked for me long term. I now have to fight the aapeals process and see what can be done.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.