I had Prescription Solution and was very happy with them and then United Health Care switch to OptumRX. Oh my GOD!!!!!!!!!!!
I cannot understand how they actually stay in business. I have been trying for three weeks to get a refill and every time I call they have a different excuse as to why they have not shipped my order. Last time I called they told me they sent me a letter letting me know that they could not fill my order because the prescription my doctor sent in did not have directions. REALLY???
Do they think I don't need the prescription and that I have tons of it sitting around?
I am so angry with them and with United Health Care for switching me to such a horrible company.
Product or Service Mentioned: Optumrx Prescription Refill.