I was on 60mg.of Adderal for several months then when i went to fill my script in October 2016 they denied me,they told me i needed a preautherization they approved it until Dec.2016.In December 2016 I had my supervisor write a letter stating that my job preformence had inproved . I gave the letter to the person in charge of the preautherization to send it to optumrx, she told me she couldn't do anything until January 2017.I filled my Adderal for January Febury & March thought it had been aproved,it hadn't been applied to my deductible, UMR & Optumrx kept giving me the run around. Im out of $700.00+.the lady in charge of my insurance couldn't even get any ansewers from them.The Optumrx doctor doesn't even know me ,how does this person have the legal right to tell me what i need & dont need.Ive been with my doctor for 15 yrs.
Product or Service Mentioned: Optumrx Adderall Prescription Refill.
Reason of review: Order processing issue.