I have dealt with other pharmacies, beick and mortar types like Walgreens, CVS, etc., as well as online shipping-style pharmacies and Optum rx is the worst, most incompetent crooks I have ever had the displeasure of working with. They are dishonest and lack care, tact, and professionalism.
Everytime I call I get a different answer, never no matter how many times they mess up are they ever apologetic, nor does there "resolution" team ever offer any real resolutions. Constant run arounds, late deliveries with no notice, and nothing but constant headaches and hours wasted on the phone to no avail.
I truly am disgusted by their lack of care and accountability. Worst pharmacy EVER!
Reason of review: Poor customer service.