Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time

I have dealt with other pharmacies, beick and mortar types like Walgreens, CVS, etc., as well as online shipping-style pharmacies and Optum rx is the worst, most incompetent crooks I have ever had the displeasure of working with. They are dishonest and lack care, tact, and professionalism.

Everytime I call I get a different answer, never no matter how many times they mess up are they ever apologetic, nor does there "resolution" team ever offer any real resolutions. Constant run arounds, late deliveries with no notice, and nothing but constant headaches and hours wasted on the phone to no avail.

I truly am disgusted by their lack of care and accountability. Worst pharmacy EVER!

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Optumrx. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Optumrx.

Check out the best and the worst companies in Pharmacy category for more informed decision or compare Optumrx to other companies on our site.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment

You May Also Like