Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Product or Service Quality

Called prior to ordering to check on price, I was told the co payment was less than

$12.00, the meds came , they were $76.34. I was told that

the prior employee made a mistake And there was nothing I could do about it.

I said I will not pay for it, I was told too bad It was charged to my account.

Very rude , incompetent employees. They are cheating

Seniors, who are an a fixed

income, they quote a low price

then they charge your credit card a much higher price .

I Talked to Charles who was so very rude and disrespectful.

This seems to be a pattern with Optum Rx , there are

hundreds of complaints on line.

Reason of review: Pricing issue.

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