Optum Rx blocked my pain medicine on the day I needed to fill it, this past Thursday. Ive been taking this medicine for years and now they want prior authorization.
I was in so much pain and withdrawal that I paid the $724 to get it, taking my chances that it would be approved and I would be reimbursed. Why it is $724 is another crime for discussion another day. My doctor scheduled a special appintment the following Wednsday (6 days later) so I could help them fill out the 5 page prior authorization questionaire.
I am worrying myself sick wondering if I am going to lose my job because I can't deal with the pain anymore. OptumRx is a greedy evil company that needs to be closed.
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Poor customer service.