I don't know where to start. The government should shut them down immediately.
Unscrupulous. Just do a quick search and you will see how evil they are. They won't cover anything. They force you to use certain brands.
They won't transfer your prescriptions. They use an untrained staff to aid in their effort to not fill medication in a timely manner. You should be very worried if this is your plans pharmacy. It's like having zero coverage.
I hope the government intervenes. It's criminal what is going on. Please shut this company down.
I never thought I would give praise to Express Scripts, but they are 10 times more ethical than this company. I'm a gobsmacked they are allowed to operate in the USA.
xyus wrote the review because of poor customer service at OptumRx. Reviewer claimed that he or she wants OptumRx to read this review and look into the issue (if any).
The most disappointing in user's experience was cannot fill an order in a timely manner, only partial order was filled, will not cover necessary medications and prescription information lost. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.