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Discounts and Special Offers
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Product or Service Quality

Optumrx are the worst pharmacy that I ever had to deal with. Every time I fill a prescription there is an issue.

Then when I ask to speak with someone higher up. They tell me there is no one to help with my issue or they put a manager on the phone that is rude and nasty from the moment they take over the phone call. When I call her out on the rudeness and ask for the corp info.

She tells me corp doesn't deal with customer complaints. If I had a choice to go to local pharmacy that my insurance would cover I would go in a heart beat verse dealing with this bs every time.

Reason of review: Poor customer service.

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