Shady Side, Maryland
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Turnaround Time

Optumrx Rx is the word Pharmacy company that I have been involved with they keep telling me that my prescription is processing the same day but when I call them they give you the runaround they do not realize people are in need of their medications and they're just not calling just to talk to the customer service rep that you need answers to your problem they give you the runaround and it seems like they are giving you a script at at their dads and they're really not looking at your file if you log on online it says one thing and the representative is another thing I am really pissed off with this company and sorry that my employer has choose this company for his employees I have a special medication that only can be filled by optumrx but if I could I would definitely go back to Walgreens

Reason of review: Order processing issue.

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