Product: Optumrx Prescription Refill Clear all filters (0 of 183 reviews match)
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Birth Control pills by law does not ha co pay or can be denied. Optum RX did not get the memo on that one and denied my BC then every time I got a prescription filled the next month I’ll get a letter of them saying that starting next month that won’t be a drug covered...
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1.0
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Optumrx Prescription Refill
#1399763
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Optumrx - Sue your insurance company

Why can't I sue my insurance company, like a class action lawsuit? We have the right to live healthy productive lives, My life is definitely not that now, And my script is medically necessary, how can it not be? Im very limited in my current situation,,,
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Optumrx Prescription Refill
#1380990
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Optum RX has very deceptive default signup process for registering people for their "hassle only" auto refill program. This causes unwanted shipments to arrive and they won't give you a return material authorization under any conditions. Another issue I often find is...
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Anonymous
Anonymous

Something is missing from this story.

1.7
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Optumrx Prescription Refill
#1353371
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OptumRx demands that I use either One Touch or Verio. Due to the fact that I've had my lymph nodes removed for cancer, I test on my legs. Several times the assistant to the "Case Manager" at United HealthScrew has told me several times to have the Dr do a...
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Optumrx Prescription Refill
#1327361
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I have gotten the run around for a month on a prescription that was sent to my house that needed a signature. The service rep never told us that it required a signature....let the insanity begin. No one there has a clue on how to handle that. Was told they would reship...
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Anonymous
R Danny

Same problem for me. Sent meds to house that need a signature. Never had that before with any other mail order pharmacy. Maybe the folks in the post office have used our famil...

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Optumrx Prescription Refill
#1307427
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Optumrx - Horrible!!!

I'm trying to get my specialty meds filled. Its a shot. I recieved a letter, from optum, atating that no prior auth is needed because its on an approved list. Get price, copay card details, everything. Then they send me to briova. They say its rejected, needs prior auth. Call optum back, they tell me they dont know why i got a letter or who i spoke w but its not covered. WTF
1.0
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Optumrx Prescription Refill
#1306838
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Went to a local pharmacy, they could not get Optumrx to transfer the script. Got dr to auth 10 day supply out of insurance $300. Had to make dr appointment and travel into nyc.. another 10 day wait, new script sent to local pharmacy. 3 days later I have my script....
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Anonymous
Anonymous

QUOTE : " I didn’t notice " .... there's the source of your problem : YOU. Not the company, not the employee, not the system - YOU. Your lack of planning does not necessarily ...

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Optumrx Prescription Refill
#1302519
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My physician placed a prescription but the dose was too high. I immediately called UHC and informed of the situation and they replied that I need to inform my doctor and request re-submission of the correct medicine and mention corrected prescription so they will not...
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Optumrx Prescription Refill
#1293865
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My employer forces me to use OptumRx for prescription coverage. I only deal with them if I absolutely have to. I pay out of pocket for my test strips that go with my pump, because OptumRx will ONLY cover LifeScan products. I've tried to have my doctors fill out the...
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1.0
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Optumrx Prescription Refill
I didn't like
  • Being discouraged from filing an appeal
  • Only one choice
#1271504
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Optumrx - Very happy

I don’t understand all the negative reviews. I didn’t use Optumrx for years for that reason, then finally decided to give them a try. I’ve placed four orders so far. Each one went smoothly and swiftly and my meds arrived very quickly and correctly. I ordered by phone. Maybe that made a difference, since the complaints seem to largely revolve around online ordering.
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Optumrx Prescription Refill
#1252644
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