Product: Optumrx Prescription Refill Clear all filters (0 of 202 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Optumrx - Just Awful

I the glucose meter and test strips I was using was not working for me (required too much blood and inaccurate). I wanted to get a cheaper meter with less costly test strips. There are literally hundreds of different meters out there, and they said they only cover one and I could not get a different one. Their web site is terrible and the customer service reps know nothing about health.
1.0
Details
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time
Website
Product
Optumrx Prescription Refill
I didn't like
  • Customer service
  • Never resolving anything
  • Letting my drugs run out
#1444368
Reply to reviews
Show

Optumrx - Horrible Experience!

I’ve been trying to get an Rx filled through optum for two months and they just can’t get it right. I’ve called 12 times and my doctor has called twice in the past five weeks and they continue to drop the ball. A few weeks ago, after speaking with my eighth CSR I thought they finally got it straight and I’d get my Rx. He assured me he spoke to the pharmacist and everything was in order. Even promised to pay for expedited shipping. Not only did it not ship but I got an email that the order was cancelled! Going back to Publix pharma. Don’t waste your time unless amazon buys them and fixes their delivery process.
1.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
Product
Optumrx Prescription Refill
#1440241
Reply to reviews
Show

Optumrx - Absolutely abissmal

Never seem to get drugs correct
Product
Optumrx Prescription Refill
#1435693
Reply to reviews
They had 2 scripts, they 2 of mine 3 weeks and I talked with them last week and they said it was going and then I called monday and it was going out in 2 days, I said, now they say they need a Dr's letters on. them approving them, my dr said approving what? They said...
Read more
1.0
Product
Optumrx Prescription Refill
#1434758
Reply to reviews

This is only one of a million episodes with this company. On December 3rd 2018 I called for my husband and there were seven prescriptions available. I sat through their automated system while it read the seven prescriptions three different times. They sent one. Today...
Read more
1.2
Product
Optumrx Prescription Refill
#1423983
Reply to reviews
Show

Optumrx - Can not get into Pc

I have been with you people for a long time and everything is changing and I can not get into my scrips. Can you help Me? It says it does not know my Name or password..
Product
Optumrx Prescription Refill
#1411058
Reply to reviews
Birth Control pills by law does not ha co pay or can be denied. Optum RX did not get the memo on that one and denied my BC then every time I got a prescription filled the next month I’ll get a letter of them saying that starting next month that won’t be a drug covered...
Read more
1.0
Product
Optumrx Prescription Refill
#1399763
Reply to reviews
Show

Optumrx - Sue your insurance company

Why can't I sue my insurance company, like a class action lawsuit? We have the right to live healthy productive lives, My life is definitely not that now, And my script is medically necessary, how can it not be? Im very limited in my current situation,,,
Product
Optumrx Prescription Refill
#1380990
Reply to reviews

I was told last week that Optimumrx would have my two prescriptions filled by last Thursday (10/4). I went to my previous pharmacy and got enough meds to last until Sunday. Nothing arrived. I was extremely irritated until tonight when a customer service rep. understood...
Read more
Product
Optumrx Prescription Refill
#1376805
Reply to reviews
Yesterday/today ongoing issue of my childs meds he has taken for years. Optumrx want's the small to medium sized family run, multi generational run Pharmacy we use to take a $180.00 loss to refill my child's medication. My copay less than $10 bucks, cost to pharmacy at...
Read more
Product
Optumrx Prescription Refill
#1354902
Reply to reviews