Product: Optumrx Prescription Refill Clear all filters (0 of 179 reviews match)
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OptumRx demands that I use either One Touch or Verio. Due to the fact that I've had my lymph nodes removed for cancer, I test on my legs. Several times the assistant to the "Case Manager" at United HealthScrew has told me several times to have the Dr do a...
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Optumrx Prescription Refill
#1327361
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I have gotten the run around for a month on a prescription that was sent to my house that needed a signature. The service rep never told us that it required a signature....let the insanity begin. No one there has a clue on how to handle that. Was told they would reship...
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Anonymous
R Danny

Same problem for me. Sent meds to house that need a signature. Never had that before with any other mail order pharmacy. Maybe the folks in the post office have used our famil...

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Optumrx Prescription Refill
#1307427
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Optumrx - Horrible!!!

I'm trying to get my specialty meds filled. Its a shot. I recieved a letter, from optum, atating that no prior auth is needed because its on an approved list. Get price, copay card details, everything. Then they send me to briova. They say its rejected, needs prior auth. Call optum back, they tell me they dont know why i got a letter or who i spoke w but its not covered. WTF
1.0
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Optumrx Prescription Refill
#1306838
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Went to a local pharmacy, they could not get Optumrx to transfer the script. Got dr to auth 10 day supply out of insurance $300. Had to make dr appointment and travel into nyc.. another 10 day wait, new script sent to local pharmacy. 3 days later I have my script....
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Anonymous
Anonymous

QUOTE : " I didn’t notice " .... there's the source of your problem : YOU. Not the company, not the employee, not the system - YOU. Your lack of planning does not necessarily ...

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Optumrx Prescription Refill
#1302519
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My employer forces me to use OptumRx for prescription coverage. I only deal with them if I absolutely have to. I pay out of pocket for my test strips that go with my pump, because OptumRx will ONLY cover LifeScan products. I've tried to have my doctors fill out the...
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1.0
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Optumrx Prescription Refill
I didn't like
  • Being discouraged from filing an appeal
  • Only one choice
#1271504
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Optumrx - Very happy

I don’t understand all the negative reviews. I didn’t use Optumrx for years for that reason, then finally decided to give them a try. I’ve placed four orders so far. Each one went smoothly and swiftly and my meds arrived very quickly and correctly. I ordered by phone. Maybe that made a difference, since the complaints seem to largely revolve around online ordering.
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Optumrx Prescription Refill
#1252644
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March 15th I got switched to OptumRx. I sent in my prescriptions on one paper in the end of March 30 to early April. My last refill was March 9th 2018. I know it's 3 to 5 days to get there. Then a 5 to 10 day processing time. Well the time came and went I called...
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1.0
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Optumrx Prescription Refill
#1244626
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Literally spent 4 days Approx 8 hours on the phone trying to get my medication approved that I’ve taken for 4 years and had a one year approval. Sounded like people partying in background. My calls were dropped numerous times. No one knew what the *** they were doing....
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1.0
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Optumrx Prescription Refill
#1241408
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I have ordered the medication for my diabetes and hypertension on 7 April. Even though medication has been approved by the physician and they have my credit card on file. This is 13th of April about 5 PM. I have not received my medication as of today. I went your local...
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1.5
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Optumrx Prescription Refill
I didn't like
  • Bad business ethics
  • Not truthful
  • Poor ehics
#1233092
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I thought it was mandatory to use Optum according to my Health Care Provider but found this was not the case. Thank God! From day 1, I had problems with Optum. I was never able to get signed on to their website to get a proper password ,user id or account number.Tried...
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Optumrx Prescription Refill
#1231392
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