Product: Optumrx Prescription Refill Clear all filters (167 of 167 reviews match)
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Can't get a prescription filled. My doctor has authorized it TWICE now and they still say they need a doctor authorization. Have called them and they say the same thing. I've talked to my doctor and every time I do they tell me the date and time they submitted the...
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Optumrx Prescription Refill
#1227652
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OptumRx - Denied to save money

I continually get denied automatically for different perscription because they cost a lot of money. This is a tactic this company uses to get people who are not as likely to fight or do not have the time to fight these denials. I think it should be illegal for this company to continue to do this as they are not my doctor and do not know my story.
1.5
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Optumrx Prescription Refill
#1225395
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Been dealing with my medical issues for over 20 years all of a sudden the State decided to contract this company for our medications. For the first time in 20 years i had my medications denied because they are not covered by them. They must think that they are doctors...
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Optumrx Prescription Refill
I didn't like
  • Lousy customer service
#1223058
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This is by far the worst company ever to do prescriptions. Everyone one of the generic drugs I have to take, went from 10's of dollars to 100's of dollars. They also will randomly refill an order whether you've asked for it or not even when you've opted out of the...
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Optumrx Prescription Refill
#1220240
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Mailed my prescriptions in and the received them on 3/14/2018.Told in afternoon on Friday 3/16/2018 that the pharmacist needed to ask my Dr a couple questions. Was told the same thing this morning. Had my Dr call them now they say I need a toxicology report before they...
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Optumrx Prescription Refill
#1214348
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I recently tried to fill my prescriptions through MonkeyRx 9 days ago and am still waiting for what they call Dr.s approval.Spoke with Dr.s office several times and was assured prescriptions were sent. When I speak to Optum there list of excuses is never ending. If I...
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1.0
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Optumrx Prescription Refill
#1212670
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OptumRx - Terrible Company

Every time you call you get a different answer and nobody seems to know what’s going on. By far the worst prescription coverage I ever had.
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
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Product
Optumrx Prescription Refill
#1212564
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I first ordered from Optum over a month ago.After getting a "we're terribly sorry but it's delayed" email, I finally got my first shipment. It was incomplete. I got an email from Optum on March 13 that FIVE Rx were in the mail. Today e package arrived I got three, not...
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1.3
Product
Optumrx Prescription Refill
#1211512
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They deny scripts that are written by my Drs, scripts that my previous RX company filled without a problem!They deny medications that you just can't stop taking, make you wait days just for your REAL dr who knows what's wrong with you to tell them to fill the script...
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1.1
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Optumrx Prescription Refill
#1207558
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I have called several times to customer service and been sent to the billing department, pharmacists ( who were the only ones to give a damn), specialty dept etc Everyone but a female pharmacist acted like they were determined to get me off the phone and send me...
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Optumrx Prescription Refill
#1204743
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