Well, if you're not actually sick and/or in pain, and you're just ordering online for fun, like a pair of slippers, and you don't care how complicated & slow the whole process becomes to (actually receive) your prescription, then by all means use this company!Oh trust me, the first time you order, you'll feel confident that they're actually in business for real life people who actually need it, without unnecessary stress!
Just don't try it a second time! Example: your doctor faxes them a NEW refill rx and then days later, before they can fill it, they have contact your Dr. again for approval to make it!!? Um, why would the doctor fax it to them, two or three times in the first place?
Seems logical? It's like ordering from a company that usually doesn't do mail orders, But you'll never get to talk with the same person, and each person, each time, informs you of why it's so complicated and delayed! Prepare to go thru all stages of emotions, until you just have to laugh. At how *** they think the average patient is, and all for their protection, not yours.
If they just tell their customers that it'll be forever if not at all, you'd have been told & prepared, they'd save themselves from pissed off customers.
I had my doctor call it in AGAIN to my local pharmacy and in an hour it was ready!
Same price.Oh, and I didn't feel like I was trying to rob a bank, or something to th
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with OptumRx. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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