I have had this RX drug insurance for over a year and it has to this day been unable to complete any RX I have sent to them. It's taken 2 weeks to get a simple birth control script set up with them and I still have not received it.
I have a monthly ADHD medication and have to pay out of pocket because I can not trust them to get that right. I have spoken to customer service 2 times and they keep saying it will be shipped tomorrow overnight and guess what? That was Friday!
How can a company be in business like this? Oh yea, because insurance has become monopolized!
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of optumrx prescription refill. OptumRx needs to read this review and look into the issue (if any) according to poster's claims.