I have had this RX drug insurance for over a year and it has to this day been unable to complete any RX I have sent to them. It's taken 2 weeks to get a simple birth control script set up with them and I still have not received it.
I have a monthly ADHD medication and have to pay out of pocket because I can not trust them to get that right. I have spoken to customer service 2 times and they keep saying it will be shipped tomorrow overnight and guess what? That was Friday!
How can a company be in business like this? Oh yea, because insurance has become monopolized!
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Bad quality.