Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I have had this RX drug insurance for over a year and it has to this day been unable to complete any RX I have sent to them. It's taken 2 weeks to get a simple birth control script set up with them and I still have not received it.

I have a monthly ADHD medication and have to pay out of pocket because I can not trust them to get that right. I have spoken to customer service 2 times and they keep saying it will be shipped tomorrow overnight and guess what? That was Friday!

How can a company be in business like this? Oh yea, because insurance has become monopolized!

Product or Service Mentioned: Optumrx Prescription Refill.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Nov 16, 2016.
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