I would like to lodge a complaint regarding my recent order for insulin. I placed the order on 1/4/2017 and was assured everything was good and it would be shipped to arrive on monday 1/9/2017.
I informed the agenti was almost out of insulin. He assured me there was no problem. I called the morning if the 9th to find out the order did not ship. None bothered to contact me to let me know there was a problem.
Very poor service for a life-sustaining drug.
I will no longer be using prim for my insulin supplies. Terrible service
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Order processing issue.