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On the more expensive meds they will do anything to deny coverage. They dont process the order.They delay shipment.

They over-charge and basically you have to spend many hours on the phone to get your stuff. Often i have to get an emergency supply from the local pharmacy to hold me over while they screw around with the order. It takes on average 6 weeks every single time. Same meds, same diagnosis, same quantity.

Its a major battle every time. What a joke...

Product or Service Mentioned: Optumrx Prescription Refill.

Reason of review: Order processing issue.

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