On the more expensive meds they will do anything to deny coverage. They dont process the order.They delay shipment.
They over-charge and basically you have to spend many hours on the phone to get your stuff. Often i have to get an emergency supply from the local pharmacy to hold me over while they screw around with the order. It takes on average 6 weeks every single time. Same meds, same diagnosis, same quantity.
Its a major battle every time. What a joke...
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Order processing issue.