Company is inconsistent in filling orders over the last year. Recent example, placed order via automated system, they called me the next day to get an updated credit card, was told order would be processed.
A week later I called and the order had disappear out of their system, even with a confirmation number.
Card never charged. I am going back to my local pharmacy, willing to pay more for service.
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). VK_539 is overall dissatisfied with OptumRx. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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