They have the worst service. They can not process a prescription with out an error.
I take 2 maintenance drugs. I have been dealing with them since January 2015 and every prescription / refill has been wrong. From mailing them to the wrong address, sending the wrong drugs, trying to bill me for their mistakes and the list can go on and on.
Their services is unacceptable. I want to send them a bill for my time spent correcting their mistakes.
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). sleepygirldawn is overall dissatisfied with OptumRx. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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