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I have now received 2 damaged shipments from them. The capsules are all melted.

OptumRx is the only mail order pharmacy I am aware of that does this. They all use cold packs. I live in Texas where it is 106f today. They don't care.

The "pharmacist" says since its not on the list, all they can do is keep sending more. The fact that every shipment will arrive melted, seems to be of no concern to them. All they are willing to do is to keep shipping it the same way.

So far, that is what I am making them do. Shipment #3 will for sure arrive the same way.

Reason of review: Problem with delivery.

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

Company wrote 0 private or public responses to the review from Aug 10, 2015.
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Anonymous
#1031580

After much complaining and 3 failed shipments, they finally ship the meds properly in a cold pack.

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