Optum RX can't tell truth re orders. Tried 4 tmes to get rx filled with Dr.
approval, but Optum each time said they never got the order even though called one time directly to order the rx. They even had me enrolled twice with different names - corrected their records - and still denied their facts.
Even had problems with wife's rx. Deny, deny and even Supervisors are no help.
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Poor customer service.