Not resolved
1.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
1 comment

they are inefficient their phone system is awful trying to get to a person is cumbersome & when you do they want to renew your prescriptions. Doctor sent in a new script change of dose they never filled it and when I tried to do it online I didn't have access.

Related: Optumrx - Better to just get on the phone

they sent renewals UPS with signature required delayed getting my medicine 5 DAYS. Would not use them but my company switched. RUN RUN the other way if it is offered to you. They are incompetent and it seems just pain ***.

Lack of concern for the customer and extremely expensive. Look for alternative same goes for parent United Health Care

Product or Service Mentioned: Optumrx Prescription Refill.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

I didn't like: Slow processing, Incompetent employees and lots of hassle, Service, Incompetence and no knowledge.

Company wrote 0 public responses to the review from May 16, 2016.

Review #848715 is a subjective opinion of

Private message
Helpful? Yes 2 No 0
Report
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Columbus, Ohio, United States #1281995

I fully agree!

Reply
Report
Helpful? Yes 0 No 0

Optumrx Products and Services

Similar to Optumrx

Optumrx Most Helpful Reviews

More

You May Also Like

Buyweedonline1 - Beware of a Scam
Buyweedonline1
"Hi. I have proof, that a scam is going on by using various GMail adresses. I also know, that the guy behind the scam is working out of Cameroon. I..." Read more
Walgreens Slave Laborer when the Ceo's get their Bonuses
Walgreens
"In December 2014, Walgreens completed its strategic combination with Alliance Boots to establish Walgreens Boots Alliance, Inc. things went bad very quickly!!! Greg Wasson was forced out. With Greg Wasson..." Read more
IHerb, you blew it!
iHerb
"A can of salmon blew up all over my entire order, and there was a second can crushed in on the side.iHerb put the leaking, stinky box..." Read more
Edgepark Medical Supplies - ***
Edgepark Medical Supplies
"Dr. orders Supplies for a 30 day period, Special Tape ,ADB Pads, Non Stick Pads and Wound cleaner. What do I get 2 bottles of wound cleaner and 4 non..." Read more
Bosley - Not good at all
Bosley
"It happened 2 years ago, in Feb, I believe. I paid 14k to have 2,500 grafts put in. I went back a year later was kinda happy with the results..." Read more
Don't use Tradesy.
Tradesy
"I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more
My First Converse Nightmare
Converse
"My First Converse Nightmare..." Read more
Little Caesars - NEGATIVE MARKETING FOR LITTLE CAESER'S PIZZA
Little Caesars
"To person who verbalized the negative nature of this described Little Caesar Commercial; I agree with you. This commercial is absolutely the most thoughtless regarding Father & Son. There is..." Read more