Product: Optumrx Website Clear all filters (0 of 33 reviews match)
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So I registered on the OptumRx website. Fine and dandy. Now what? I don't see how to enter my routine maintenance meds, so they are archived. The site promises me that I can shop and compare med costs. Okay...but do I have to re-enter the meds when it comes time to...
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Optumrx Website
#1439251
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OptumRx is having poor website and having lots of problem. I cannot even make online payment. Your order will suddenly disappear from order status without any notification. Customer service does not have any knowledge. They will just keep you rotating from one...
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Optumrx Website
#1332193
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It takes a number of minutes to make a connection leading me to believe they are using a Commodore 64 as their server. Once connected, I was asked to update my credit card info which I did. I was then told I must call customer service because the website couldn't...
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2.5
Product
Optumrx Website
I didn't like
  • Website
#1318433
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Then it was switched to OptumRX. Nothing but problems every single order. Website just spins and spins, can't confirm order date. Have changed order dates by phone and still getting notices to receive meds incorrectly. Makes me get a new password, then does not accept...
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Anonymous
R Danny

Just spins for me too. Thought it was ONLY ME. Drove me crazy

Product
Optumrx Website
#1305725
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After trying for over two hours, I still can't log in to the website, to refill prescriptions. I called customer service, and it took four calls to get through to a human being (automated answering machine was not responding to data I was inputting). Customer Service...
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1.2
Product
Optumrx Website
I didn't like
  • Anything at all about my contact with them today
#1305210
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Optumrx - Their employees agree Website dysfunctional

Website designed by incompetents. Login doesn't work, I forgot my password link tells me the code they just sent in incorrect, same with login name. Since January a 30 min wait each time to phone in order. Clerks say you're not alone were updating the site I'll pay and get my Rx's local this company is worthless
1.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
Product
Optumrx Website
#1297229
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I have been logging in to Optumrx RX for a year and a half from my iPad...... until 3 days ago when I got a message saying optumrx' system would be down u the June 22 at 2:30 am. Now I can not login from ANY Apple product which includes Macs iPads and iPhones-- I spoke...
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1.0
Product
Optumrx Website
#1286849
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again this web page is not working so I can get my refills. this is the preferred pharmacy to use. you get some copays waved if you use this site. but the web page is not working again. Shows I don't have any prescriptions. every month it is something with this...
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1.0
Product
Optumrx Website
I liked
  • Encountered the same problem twice already
I didn't like
  • Listening to why it was not their fault
#1279459
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Optumrx - Unable to navigate website easily.

Want yo locate formulary to check on availability of partcular meds. Never had such problems with Express Scripts.
Product
Optumrx Website
#1229669
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OptumRx on Pissed off customer. I completely agree with previous customers. I've been trying to get an Rx filled for 29 days. They have approved this Rx for 6 years. It needs a pre-authorization which has been done many times, but always a hassle since they give the MD...
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2.0
Product
Optumrx Website
I didn't like
  • Bad business ethics
#1221886
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