For the past year I have ordered medication form OptumRx and every time I have had to make a call back (several times it was more than once )to make sure they were sending my medication.I asked why they took so long and why I never got a phone call back all I got from their "advocates" was that they were sorry.
This is health care to its worse I am changing to my local pharmacy at least I can get them on time.
I will not use them any more there are better solutions In the past using mail order companies I know it happens not with OptumRX
very upset customer
Product or Service Mentioned: Optumrx Customer Care.