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Customer service
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Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

My doctor recommenced a muscle relaxer which was not covered by my insurance. Rx told me the drug would cost 130.

dollars. I told them i did not want it for that price. The Rx representative told me they could check to see if my insurance would cover it and I say okay but i did not want to pay $130. later they sent me the drug and because my credit card was on file they charged me the $130.

When I discovered the charged, I complained and they said there was nothing they could do about it. I checked with my retail pharmacy and they said the same drug cost $45. I again complain to no avail. I later found the drug could be ordered on-line at for $10.

for three month supply not $130. for a one month supply.

I not recommend to all my friends and family.

Product or Service Mentioned: Optumrx Cyclobenzaprine Prescription Refill.

Reason of review: Pricing issue.

Monetary Loss: $130.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Nov 08, 2016.
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