My doctor recommenced a muscle relaxer which was not covered by my insurance.Rx told me the drug would cost 130.
dollars. I told them i did not want it for that price. The Rx representative told me they could check to see if my insurance would cover it and I say okay but i did not want to pay $130. later they sent me the drug and because my credit card was on file they charged me the $130.
When I discovered the charged, I complained and they said there was nothing they could do about it. I checked with my retail pharmacy and they said the same drug cost $45. I again complain to no avail. I later found the drug could be ordered on-line at GoodRX.com for $10.
for three month supply not $130. for a one month supply.
I not recommend GoodRx.com to all my friends and family.
This reviewer shared experience about pricing issue and wants this business to issue a full refund as the author lost $130. The author is overall dissatisfied with OptumRx. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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