Birth Control pills by law does not ha co pay or can be denied. Optum RX did not get the memo on that one and denied my BC then every time I got a prescription filled the next month I’ll get a letter of them saying that starting next month that won’t be a drug covered by insurance.
It’s like a game! Let’s see what she fills and then send a letter saying it’s not covered anymore!!!!
Please please please get us out of this contract put us back with xpress scripts! Not to mention the customer care it’s extremely unprofessional and NOT helpful.
Product or Service Mentioned: Optumrx Prescription Refill.
Reason of review: Order processing issue.